Terms and Conditions

14th of October, 2025

Welcome to Food Nest! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using www.foodnest.com.ng (the “Website”), you agree to comply with and be bound by these Terms.

Please read them carefully.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to these terms, our privacy policy, and any other policies we post.

If you do not agree with any part of these terms, please do not use our services.

2. About Food Nest

Food Nest is an e-commerce platform that allows users to browse, order, and purchase grocery items and foodstuffs online. We operate in Nigeria and deliver to selected areas.

3. User Accounts

To access certain features, you may be required to create an account.

You must provide accurate and complete information.
You are responsible for maintaining the confidentiality of your login details.
You agree to notify us immediately of any unauthorised use of your account.

4. Products and Pricing

We strive to ensure that all product descriptions and prices are accurate.

Prices are listed in Nigerian Naira (₦).
Prices and availability are subject to change without notice.
We reserve the right to limit the quantities of any products or services.

5. Orders and Payment

By placing an order, you agree to pay the listed price and any applicable delivery fees.
Payment must be completed before delivery is initiated.
We accept various payment methods, which will be specified during checkout.

6. Deliveries

Delivery timelines may vary depending on your location.
We aim to deliver promptly but are not liable for delays outside our control (e.g., traffic, weather).
It is your responsibility to ensure someone is available to receive the order at the provided address.

7. Returns and Refunds

Due to the nature of our products (perishable goods), we do not accept returns on most items. However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery for a possible replacement or refund.

8. User Conduct

You agree not to:

Use the Website for any unlawful purpose
Post false, misleading, or defamatory content
Attempt to gain unauthorized access to other user accounts or our systems

9. Privacy

We collect and process personal information in accordance with our Privacy Policy. By using the Website, you consent to such collection and use.

10. Intellectual Property

All content on Food Nest, including logos, text, images, and graphics, is owned or licensed by us and protected by Nigerian intellectual property laws. You may not use our content without permission.

11. Limitation of Liability

Food Nest will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. We do not guarantee that the website will be error-free or uninterrupted.

12. Changes to Terms

We may update these terms at any time. Changes take effect once posted on the website. It is your responsibility to review them periodically.

13. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the jurisdiction of Nigerian courts.

14. Contact Us

If you have any questions about these terms, please contact us at:
shop@foodnest.com.ng